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Creative, design and video

These webpages tell you about the range of expertise you can commission under the creative, design and video framework. Use our supplier briefing tool to brief a new job to suppliers.

Approved suppliers only

You must only commission work from approved suppliers (those on our creative, design and video supplier framework). Read more about our communications supplier frameworks and why you must use them.

Our approved suppliers offer a range of services under:

  • Strategic and creative planning
  • Video production
  • Design – graphic and digital

This includes specialisms like audience insight, animation, or copywriting. There are suppliers who can help you create specific products, like filming an event or designing a brochure, and suppliers who can manage all aspects of a large marketing campaign.

View all creative, design and video suppliers

Video for online learning or research dissemination?

The University's Digital Education Service may be able to help you. Please complete the DES briefing form.

Professional standard only

Communications from the University – especially aimed at people outside the University – must be professionally designed, either by our in-house team or one of our approved external suppliers. This means they'll meet the University’s visual identity guidelines.

Don't design leaflets, posters and other printed or digital and materials yourself. It's very unlikely they will be of a good enough standard and you could end up being forced to get them professionally designed in the end.

Image quality

Before using images you've sourced yourself, check:

  • Physical size – the width and the height of the image (normally measured in millimetres).
  • Resolution – the number of dots per inch (dpi) your image contains. Images must be at least 300 dpi for print and 72 dpi for web.
  • Source – images taken with a phone camera, copied from a website or captured in anything other than the highest quality and largest size in camera settings are not usually suitable.
  • Compressed images – images which have previously been scaled down and compressed (eg used online or resized) will have lost a lot of their quality and have a low dpi rating.

It's best if you can provide your designers with the raw, high-quality images provided by your photographer. Where this is not possible, you will need to provide the largest file size image you can, usually at least 2MB, and ask your designers to check if the resolution is good enough.

Acceptable image and video formats

  • Image formats: JPEG (preferred), TIF, PNG or GIF (for digital projects)
  • Logo formats: EPS (preferred), AI, SVG or PDF
  • Video formats: MP4 or MOV

Not sure what you need?

Don’t worry. Our supplier briefing tool helps you define your requirement. This is supported by the Glossary - Writing a Brief. If you need any further advice, email the Creative team at

Standards and guidance

  • Image formats and sizes the University uses for print, web and display advertising are in our visual identity.